SM
Stacia M
1 reviews | Active since Mar 2020
11 Jan 2024, 12:50
Worsed experience
Worse experience ever, I had an accident in November 15 and claim was approved on the 23 November 2023.Car was taken to the panelbeater and I was told that the estimation for the car to be fixed is 15 working days,even today I’m still waiting for the car and when doing follow up I’m told the panelbeater is still waiting for the parts.how inconvenience is that when speaking to the advisor she keeps on apologising not coming up with a solution.That time I’m still paying my monthly premiums and 3 months without a car
I will never recommend miway to anyone.Please don’t ever take MiWay because when it comes to claims you will struggle.
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Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
11 Jan 2024, 12:51It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply11 Jan 2024, 12:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
