1 reviews | Active since Sept 2016
WORSE SERVICE EVER
<p>I submitted a claIm around 22 May 2016 ,when a taxi drove into the back of my stationary vehicle.i submitted a cliam with the consultant Precious the service later became poor as she advised me not to follow up so much or they will become suspicous of my cliam .Keeping in mind I only own one car I have twin babies of 20 months,that need to go to daycare and i need to get to work.</p> <p> </p> <p>nontheless the cliam eventaully got approved two weeks later as there was documents outstanding no one bothered to phone and ask us for these documentation.....Further on we made the payment to the for access to the panelbeater we where advised since 1 july to wait for a booking date to bring in our car.Well today is the 1st of september nothing yet.Your poor service has caused my alternator to blow .my car has been standing with broken back window for months and its still open unable to drive .what to do miway succkkkkkkk big time</p>
this is not even a detailed a discription of what i have been goin thru with this company
this is not even a detailed a discription of what i have been goin thru with this company
Good day Laurentia,
Thank you for your comments and apologies for the lack of service you experienced!
A claims advisor will get to the bottom of what happened, and get in touch to discuss your concerns.
Best regards,
The MiWay Team
Good day Laurentia,
Thank you for your comments and apologies for the lack of service you experienced!
A claims advisor will get to the bottom of what happened, and get in touch to discuss your concerns.
Best regards,
The MiWay Team
Dear Laurentia,
Thanks for your note, and for the opportunity given to clarify a few things.
Wayne has since been in touch to discuss your concerns in details. He’ll await the document as discussed and we sincerely apologise for any inconvenience you experienced. Please don’t hesitate to give him a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
Dear Laurentia,
Thanks for your note, and for the opportunity given to clarify a few things.
Wayne has since been in touch to discuss your concerns in details. He’ll await the document as discussed and we sincerely apologise for any inconvenience you experienced. Please don’t hesitate to give him a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
I did not receive any calls from you or Wayne .My number is ********** 074.
I did not receive any calls from you or Wayne .My number is ********** 074.
Good day Laurentia,
We need to unconditionally apologise for the lack of service and misunderstanding you experienced initially - we assure you that it is never our intention to frustrate you in any way!
Wayne had a look at your claim and he also called the policy holder to discuss the way forward. He’ll await the document as discussed with Kent. Please don’t hesitate to give him a call if you need any further assistance.
Best regards,
The MiWay Team
Good day Laurentia,
We need to unconditionally apologise for the lack of service and misunderstanding you experienced initially - we assure you that it is never our intention to frustrate you in any way!
Wayne had a look at your claim and he also called the policy holder to discuss the way forward. He’ll await the document as discussed with Kent. Please don’t hesitate to give him a call if you need any further assistance.
Best regards,
The MiWay Team
=MY HUSBAND DID NOT GET A CALL FROM WAYNE AND DOES NOT HAVE ANY KNOWLEDGE OF DOCUMENTS,CAN YOU GUYS MAKE CONTACT FURTHER WITH ME .I ALREADY SPENT SO MUCH MONEY AND TIME CONTACTING YOU PEOPLE WITH ZERO RESULTS WE SPENT HOURS ON THE PHONE FOR DAYS
=MY HUSBAND DID NOT GET A CALL FROM WAYNE AND DOES NOT HAVE ANY KNOWLEDGE OF DOCUMENTS,CAN YOU GUYS MAKE CONTACT FURTHER WITH ME .I ALREADY SPENT SO MUCH MONEY AND TIME CONTACTING YOU PEOPLE WITH ZERO RESULTS WE SPENT HOURS ON THE PHONE FOR DAYS