1 reviews | Active since Jun 2017
Worse Service and Process to follow with Miway - This is really"The company's way and not the clients way"
I have made a third party claim against MiWay because one of their clients bumped me from behind and agreed that it was his fault, Mi Way provided me with an entire list of things that i needed to provide which i proactively phoned them several times as they keep saying that someone will email me but only did after several attempts. I spoke to Michelle at the Liabilities department and she explained that i have done everything from my side and that i have to wait for them before they are completed which they can not confirm so now i can not contact their client as this is a legal matter and my car must not be fixed because their processes is more important then what matters to the client, this is the reason after being with Miway for 3-4 years i decided to move away from them as they make you feel like they doing you a favor.
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thank you for letting us know about your frustrations with regard to your claim against our client’s policy. We have tried to get in contact with you to discuss the process and way forward with your claim, but we were unable to reach you.
We believe that our legal department has left you a detailed message, but we urge you to give us a call should you wish to discuss your concerns with us directly.
Kind regards,
The MiWay Team
Thank you for letting us know about your frustrations with regard to your claim against our client’s policy. We have tried to get in contact with you to discuss the process and way forward with your claim, but we were unable to reach you.
We believe that our legal department has left you a detailed message, but we urge you to give us a call should you wish to discuss your concerns with us directly.
Kind regards,
The MiWay Team
We have passed your note onto our claims team and someone will get in touch with you shortly.
Best regards,
The MiWay Team
We have passed your note onto our claims team and someone will get in touch with you shortly.
Best regards,
The MiWay Team
Thank you once again for writing to us. We believe that Marietjie has managed to get a hold of you to discuss your concerns. She has explained the process to you in detail, and what to expect moving forward with your claim against our client’s policy.
Please give us a call should you need anything else.
Kind regards,
The MiWay Team
Thank you once again for writing to us. We believe that Marietjie has managed to get a hold of you to discuss your concerns. She has explained the process to you in detail, and what to expect moving forward with your claim against our client’s policy.
Please give us a call should you need anything else.
Kind regards,
The MiWay Team