YW
Yolande W

1 reviews | Active since Jun 2018

19 Dec 2024, 18:20

WORSE EVER INSURENCE

IF I COULD CHOOSE A 0 RATING I WOULD

Please beware of Miway, Make sure that you have all your ducks in a row when you decide to take out insurence from them, When we started with them 3 months ago we were told that our car and all our household contents was insured. Now, now that we need help with repairs we get told we are not covered. Secondly, after sending numerouse emails regarding our outcome of the claim, they do not even reply to my emails, my husband had to phone and find out what was going on, only to be told that they will not assist. Be carefull people, they are just taking your money and when you need help, they have all sorts of excuses and stories. BE AWARE BE VERY AWARE

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Dec 2024, 18:21
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team