CM
Colly M
1 reviews | Active since Dec 2016
22 Dec 2016, 15:16
Wonderfull services
<p>On 21.12.2016 my car broken down on my way home at around pass 6 late, i called Miway for road assistance and Tshepiso Thole answered my call. he handled my call proffetionally and make sure that the tow company allcated to assit me is not far from my place and he kept calling to check if i'm okey while i was waiting for Tow company to assist me.</p> <p>As it was his time to lock off, he also asigned someone to also check on me as it was getting dark and dark at place i was.</p> <p>The other thing that amazed me is that, after he locked off he came pass where i was to check if the tow company arrived and to check if i'm safe. Personally i take that as wonderfull service because he took the ownership of the call to make sure that i get the best service and to be safe in that best service.</p>
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Colly M's updateReviewer Update
22 Dec 2016, 15:23On 21.12.2016 my car broken down on my way home at around pass 6 late, i called Miway for road assistance and Tshepiso Thole answered my call. he handled my call professionally and make sure that the tow company allocated to assist me is not far from my place and he kept calling to check if I’m okay while i was waiting for Tow company to assist me.
As it was his time to lock off, he also assigned someone to also check on me as it was getting dark and dark at place i was.
The other thing that amazed me is that, after he locked off he came pass where i was to check if the tow company arrived and to check if I’m safe. Personally I take that as wonderful service because he took the ownership of the call to make sure that i get the best service and to be safe in that best service.
CM
Colly M's update22 Dec 2016, 15:23
Reviewer Update
On 21.12.2016 my car broken down on my way home at around pass 6 late, i called Miway for road assistance and Tshepiso Thole answered my call. he handled my call professionally and make sure that the tow company allocated to assist me is not far from my place and he kept calling to check if I’m okay while i was waiting for Tow company to assist me.
As it was his time to lock off, he also assigned someone to also check on me as it was getting dark and dark at place i was.
The other thing that amazed me is that, after he locked off he came pass where i was to check if the tow company arrived and to check if I’m safe. Personally I take that as wonderful service because he took the ownership of the call to make sure that i get the best service and to be safe in that best service.
MiWay Insurance's replyOfficial
22 Dec 2016, 15:37That's Tshepiso for you - always willing to go the extra mile! Thanks so much for taking time out of your day to share your positive service experience with us, we really appreciate it. We promise to show Tshepiso the recognition he deserves.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply22 Dec 2016, 15:37
Official
That's Tshepiso for you - always willing to go the extra mile! Thanks so much for taking time out of your day to share your positive service experience with us, we really appreciate it. We promise to show Tshepiso the recognition he deserves.
Best regards,
The MiWay Team
Best regards,