LN
Leebashnee N

1 reviews | Active since Mar 2025

09 Mar 2025, 22:20

WINDSCREEN CLAIM

I Leebashnee Naidoo, Policy No: ML25-***, hereby is disgusted with the service from Miway, Miway was requested by myself to replace a front windscreen, which was hit by a stone that Ricochet of a truck & cracked my windscreen. Miway sent out a contractor to remove the cracked windscreen & replace with a NEW Screen, the outsourced windscreen contractor installed a NON OEM windscreen, but with an aftermarket windscreen, in the process of installation they have badly damaged my Hood Lining of my car in the front.

I have taken this to Miway, which did not show any remorse or be apologetic for the damages made by the Miway Contractor, not forgetting to mention the unprofessionalism of the windscreen installer.

I will request for Miway to send out the proper windscreen and to repair my Hood Lining at their cost.

Regards Leebashnee Naidoo Tel: ***

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Mar 2025, 22:21
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team