TM
Thato M

1 reviews | Active since Sept 2015

07 Nov 2017, 23:20

Willingness to assist

I would like to make Miway aware of the exceptional individual in their Retentions Division by the name of Refilwe. The gentleman was efficient, professional, emphathetic and went out of his way to assist. He was so good, I didn't get exactly what I wanted, but I was still pleased with the service and thanks to him - I'm keeping this policy ?

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Nov 2017, 07:58
Official

Wow – it sounds as if Refilwe saved the day. Thanks for giving him another chance to show you just how much we value you as our client. We’ll be sure to high five him for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team