1 reviews | Active since Jul 2014
WILL NEVER RECOMMEND MIWAY EVER
<br> Good day,<br> <br> To whom it may concern.<br> <br> I would like to put a dispute against the rejection of the claim for payment not recevied.<br> <br> The debit order did go trough and was returned with out my knowlidge .<br> <br> If ONE OF THE CONSULTANS from MiWay has contacted me or sent me a email to say that the payment went trough but was reversed.<br> I could of arranged for payment. So that I would be covered for the month of July 2015<br> <br> I feel that it is UNFAIR that no one contacted me about the problem and now me as the customer has to face the rejection of the claim.<br> <br> I feel that in cases like this Miway has a responsibilty also to confirm with me or other custemer to say that payment did go trough but was reversed.<br> <br> And in your letter they said that they arranged for a payment to go trough . that was also against my consent. A consulant or any body from Miway should have contaced me in this regard. <br> AND WE COULD AGREE ON A PAYMENT DATE OR PAYMENT ARRANGE MENT.<br> <br> I have to have insurance and cover for my vehicle as it is still under the banks name. and the agreement with the bank is that I have to have insurance on my vehicle at all times.<br> <br> Please reply on this matter as my vehicle is STILL ON BRICKS
Thanks for taking the time to comment and for the opportunity given to have a look at what happened.
We're sorry that you're not happy with the outcome of your claim. Palesa has since called to discuss your concerns with you in more detail, and our disputes department will also be in touch shortly.
Please feel free to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,
Thanks for taking the time to comment and for the opportunity given to have a look at what happened.
We're sorry that you're not happy with the outcome of your claim. Palesa has since called to discuss your concerns with you in more detail, and our disputes department will also be in touch shortly.
Please feel free to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,
