SM
Shareema M

1 reviews | Active since Jun 2017

10 Jun 2017, 12:01

Will never recommend a friend

<p>This had been my worse service I have ever received since I started with this new business insurance. We had the Miway Ctrack installed four months ago and yet up until today got no satisfaction. Been dealing with Yolene Pinaar via email back and forth and getting no resolution. For months been in contact with her been letting her know Icould not access the vehicle track app been sending her screenshots rhe more she makes me a **** say that she could view it on her side and yet after the four month only to realise she had been referring to rhe incorrect link since then I never heard from her again. They receive my month premium and still not resolved my issue. Very disappoint client</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Jun 2017, 16:21
Official

Thanks for your note - we have passed it on and someone will be in touch to assist you!

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply11 Jul 2017, 10:19
Official

We are so sorry that you had to complain, to get your concerns resolved – we will make every effort to see that this never happens again!

Shaun has since called to assist with your log in details and we urge you to give us a call if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,