TS
Tiego S

1 reviews | Active since Feb 2013

16 Sept 2022, 17:30

Why is a Short Term Insurer performing Credit Enquiries

MiWay is giving me a good premium, but that benefit is being offset by the many credit checks they perform on my profile (2 in July to be specific). This is doing harm to my credit profile and the consequences are financial in nature (i.e. one's chances of getting favourable interest rates get diminished).

I don't understand why a short-term insurer needs to perform credit checks annually and yet they are not extending credit or finance to the client. Credit providers and Finance houses dont even do this in my experience. They only perform a credit check once and only once , which is on inception of the contract.

I am writing this review because I can't even get hold of someone at MiWay to resolve my issue.

The unfortunate thing is that most of consumers dont are not aware of the significance of these credit checks which is why Insurers get away with ******.

Its an industry practice that does not work in the interest of the consumer. You can do better MiWay. Please remove those credit enquiries.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Sept 2022, 10:23
Official
 It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.  Best regards,
The MiWay Team