Why I am leaving MiWay

I was involved in a vehicle accident on the 13th of November. To date, I am still without a car. It took 18 days to receive a claim assessment. This after a number of ignored emails and silence for days on end by Phillip Mohube who was dealing with the claim. The claim was finally approved but Phillip promised to contact the third party who caused that accident and lodge a claim with their insurance company. This was the last that I heard from Phillip despite numerous emails. I have now given up hoping that Miway will resolve this situation. <br> <br> My insurance policy includes 3 cars, household contents and numerous specified items. I pay Miway quite a bit more on a monthly basis than most people I know and yet this is not the first time that I have had a bad experience with your company.