LI
Lucille I
1 reviews | Active since May 2016
30 Oct 2020, 06:25
Why do you deduct canceled policies?? Disgusted
I had a conversation with a lady, and canceled all of my cover with you, only to have R409 deducted from my account. If I didn't see this, then it would've meant not having enough funds in my account for another policy!! I have this confirmed in writing, as I've moved my cover as of 1sf November.
Please ensure that this is paid into my account immediately!! I've always honored my financial commitmenta to you!!! I hope that my account is not deducted for any things!!
You'll sure be liable for any reversal charges!!!
Helpful (0)
Replies (5)0
Replies (5)LI
Lucille I's updateReviewer Update
30 Oct 2020, 06:31I hope my account does not go into a negative because of this!! I wish for a response as soon as possible!! Thanks.. I don't even want to think of all the other amounts that you deduct in error!!
This is me never considering MiWay if I ever had to move again.
This is me never considering MiWay if I ever had to move again.
LI
Lucille I's update30 Oct 2020, 06:31
Reviewer Update
I hope my account does not go into a negative because of this!! I wish for a response as soon as possible!! Thanks.. I don't even want to think of all the other amounts that you deduct in error!!
This is me never considering MiWay if I ever had to move again.
This is me never considering MiWay if I ever had to move again.
MiWay Insurance's replyOfficial
30 Oct 2020, 10:00We’re so sorry to hear that this has happened, and we appreciate your feedback. Someone will be in touch shortly to sort this out and turn things around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply30 Oct 2020, 10:00
Official
We’re so sorry to hear that this has happened, and we appreciate your feedback. Someone will be in touch shortly to sort this out and turn things around. Best regards,
The MiWay Team
The MiWay Team
LI
Lucille I's updateReviewer Update
30 Oct 2020, 12:41Someone has contacted me, and I provided proof at after 9 this morning.
Should I be the one chasing the entire time? That's not a service. I didn't even receive acknowledgement to my email.
What have I been paying for? I wish you could return all my installments since I've never never claimed, and spending more than a R1000 on my cover with you!
Should I be the one chasing the entire time? That's not a service. I didn't even receive acknowledgement to my email.
What have I been paying for? I wish you could return all my installments since I've never never claimed, and spending more than a R1000 on my cover with you!
LI
Lucille I's update30 Oct 2020, 12:41
Reviewer Update
Someone has contacted me, and I provided proof at after 9 this morning.
Should I be the one chasing the entire time? That's not a service. I didn't even receive acknowledgement to my email.
What have I been paying for? I wish you could return all my installments since I've never never claimed, and spending more than a R1000 on my cover with you!
Should I be the one chasing the entire time? That's not a service. I didn't even receive acknowledgement to my email.
What have I been paying for? I wish you could return all my installments since I've never never claimed, and spending more than a R1000 on my cover with you!
LI
Lucille I's updateReviewer Update
31 Oct 2020, 07:55There still has been no follow up from your end. I am utterly disgusted by this.
I vow to let as many know how your service truly sucks.
I vow to let as many know how your service truly sucks.
LI
Lucille I's update31 Oct 2020, 07:55
Reviewer Update
There still has been no follow up from your end. I am utterly disgusted by this.
I vow to let as many know how your service truly sucks.
I vow to let as many know how your service truly sucks.
LI
Lucille I's updateReviewer Update
31 Oct 2020, 07:56My partner has just moved over, I'll request that she moves ASAP!!
LI
Lucille I's update31 Oct 2020, 07:56
Reviewer Update
My partner has just moved over, I'll request that she moves ASAP!!