1 reviews | Active since Sept 2016

17 Jul 2017, 09:31

Why do I need house insurance

<p>I am not impressed. My bed broke and I wanted to put a claim in and it was declined because according to miway it was a accident. I am confused the reason I have insurance is for accidents and loss. It is not worth it and I am cancelling.</p>

0
Replies (6)
MiWay Insurance
MiWay Insurance's reply17 Jul 2017, 09:36
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Jul 2017, 13:32
Official

We believe that Adelaide has answered all your queries and we hope that you have more clarity. Please don’t hesitate to give us a call if you need more information or require further assistance.

Kind regards,
The MiWay Team

's update19 Jul 2017, 13:40
Reviewer Update

NOTHING WAS DONE FOR ME. She answered what I already knew. Infact I am at a bigger loss now and I am busy looking at alternitave insurances. She dis her job as for Mi Way I woukd never reccomend them to anyone.

MiWay Insurance
MiWay Insurance's reply19 Jul 2017, 16:31
Official

We certainly understand your frustration and we apologise for any hassles we have caused you. Thanks for giving us an opportunity to assist and please be assured of our commitment to always deliver awesome service.

Please let us know if you need help with anything else!

Kind regards,
The MiWay Team

's update19 Jul 2017, 16:34
Reviewer Update

U GUYS ARE LAIRS. I was not assisted at all. I am at a bigger loss than what I was before...

MiWay Insurance
MiWay Insurance's reply16 Aug 2017, 16:52
Official

Thanks for the note. Unfortunately your claim is invalid as accidental damage to your bed is not a covered peril. Our team have previously called to further explain and Calvin has also tried since to get in touch, but has unfortunately been struggling to reach you. Please give him a call as soon as you have a minute? Thanks!

Kind regards,
The MiWay Team