QC
QUANTON C

1 reviews | Active since Jan 2015

16 Feb 2021, 17:06

Why did I move my Insurance to Your way(Miway)Pathetic service!

Why did I move my insurance to Miway...

Miway or lets for sake of this review call it ''Their Way''

Miway is this how you treat your customers...#unsatisied Today sad to say is the 19th Day that my car has been at MF AUTOBODY and still, my car is not even being repaired as yet.

So I have been contacted by the agent 3 times in the last 19days is this a joke? Constantly being promised to be phoned back several times.

May way please fix my car at MF AUTOBODY. The last response was that you want to tow my car as you dont have a service agreement with MF Autobody.Why did you tow my car there then to start with!!

PLEASE PHONE ME BACK AS PROMISED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have no way to get to work and back, do you feel happy now?

Why do you treat me so badly as your customer? I am sure you would not hesitate to take your premium from my bank account this month!!!!

WHY YOUR WAY WHY??

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Feb 2021, 08:02
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. 
 
Best regards,
The MiWay Team