1 reviews | Active since May 2017

31 May 2017, 09:55

WHY CANT YOU LISTEN TO SIMPLE INSTRUCTIONS ????

<p>When I joined Miway I told the person on the phone i wanted my debit order date to be the first, i told the manager i want my debit order date the first, i was then debited on the 26th then i phoned again please my debit order date must be the 1st because i get paid the last day of the month and i was assured again that it has been changed to the first, after that i was debited again this month on the 26th after phoning numerous times and telling you to change my debit order date. NOW I WANT YOU TO LISTEN - IF MY DEBIT ORDER GOES OFF ON THE 26TH AGAIN I WILL CANCEL MY CAR INSURANCE WITH YOU!!!!! I HAVE NEVER HAD TO EXPLAIN SOMETHING SO SIMPLE TO A COMPANY AS MANY TIMES AS I HAD TO EXPLAIN IT TO YOU!!!! PULL UP YOUR SOCKS!!!</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply31 May 2017, 10:00
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply09 Jun 2017, 16:12
Official

Thank you for your comments, we apologies for the lack of service you experienced and we assure you that it is never our intention to upset you! Ntando has since been trying to get in touch, but has unfortunately been struggling to reach you.

Please let us know if you need help with anything else in the interim!

Best regards,
The MiWay Team