MN
Masindi N
1 reviews | Active since Dec 2014
23 Oct 2015, 18:25
why ask for debit date and not abide
Can someone please explain to me why am in asked for a preferred debit date if you are going to deduct as you please. The 25th was the selected date and was shocked to realise that I had insufficient funds this morning to complete my fianacial comitments. If the debit date falls on a sunday (in my case) doesn't the deduction take place the following day....<br> <br> Could someone please give me clarity.....<br> My 1st month with Miway and already disappointed
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MiWay Insurance's replyOfficial
27 Oct 2015, 13:43Hello Sindai,
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use. We're happy to report that Busi has been in touch and that she was able to provide you with feedback on your debit order query.
Thanks for giving us another chance and for understanding. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use. We're happy to report that Busi has been in touch and that she was able to provide you with feedback on your debit order query.
Thanks for giving us another chance and for understanding. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
MiWay Insurance's reply27 Oct 2015, 13:43
Official
Hello Sindai,
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use. We're happy to report that Busi has been in touch and that she was able to provide you with feedback on your debit order query.
Thanks for giving us another chance and for understanding. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it was never our intention! Please be assured that your feedback is valuable to us and that we'll put it to good use. We're happy to report that Busi has been in touch and that she was able to provide you with feedback on your debit order query.
Thanks for giving us another chance and for understanding. Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team