Why are you taking money if I'm not insured

<p>We bought a car in December and added to our existing policy. We took the car for the assessment and after we were told that MiWay couldn't see the assessment report About a week later after the pro-rata portion for the insurance was taken I received a call saying the car wasnt insured because the details of the car from dealership were incorrect. Again after that I received another call saying that the car still wasnt insured as another detail was incorrect. I believed that everything was sorted now and the January payment went off our account as normal. Now last night I got an sms saying that my car isnt insured because theinsurance assessment was never received. What nonsense is that, MiWay have been taking our money for 2 months now and then tell us that the car isn't insured, so what were they taking the money for in the first place because if what they are saying is true if anything had happened we wouldn't have been able claim because the car isn't insured!!</p>