1 reviews | Active since Jun 2016
Who's way is it anyway?
<p>From the onset Miway never had intention to pay my claim C805875. This is the summary of events.</p> <p>1. Accident occurred on the 21 December 2016.</p> <p>2. Miway advised me that an assessment has been done and the vehicle is a write-off on 04 January 2017 and I need submit the necessary documentation.</p> <p>3. On the 17 January 2017 (morning), Miway advised me that my claim has been authorised.</p> <p>4. On the 17 January 2017 (afternoon), Miway changed their minds and advised that my tyres looks like they are road worthy and they will be appointing a specialist.</p> <p>5. On the 10 February 2017, Miway is rejecting the claim for "Deliberate and ********** acts" and below is what I could catch on the telecon as the rejection letter does not elaborate;</p> <p>- when I reported the incident, I said right front tyre and during the interview it was left front tyre burst (was I being dishonest, you decide).</p> <p>-On the interview I said I bought six pack of ciders and whisky, their witnesses said they saw a whisky and only four ciders. The same witnesses that looted my possessions (was I being **********, you decide).</p> <p>- I said I was travelling at 80km/h and their expert opinion is 85-95km/h (does this constitute dishonesty?)</p> <p>5. Lastly, Miway wants me to pay R2,280.00 release fee with 14 days, and when lodge the dispute they also have 14 days to reply.</p> <p>They towed 250km from my home whilst their first storage was with 20km to my home.</p> <p>My next steps are radio stations and newspapers then Ombudsman and I don’t foresee this going to court.</p> <p> </p> <p>Is it realy Miway or the Hiway?</p>
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The MiWay Team
Thanks for your comment, we have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond!
We're sorry that you are not happy with the outcome of your claim, our disputes team has addressed your concerns with you in more detail and will keep you updated regarding the progress of your dispute. Please feel free to get in touch if you need further assistance!
Kind regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond!
We're sorry that you are not happy with the outcome of your claim, our disputes team has addressed your concerns with you in more detail and will keep you updated regarding the progress of your dispute. Please feel free to get in touch if you need further assistance!
Kind regards,
The MiWay Team
