Who cancelled my policy & why
<p>I'm convinced that MiWay was established for the sole purpose of bringing me misery & frustration. I called today to add a car to my existing policy. Im told that my policy was cancelled by some goat called Pueletso on 5 Dec 2016. I want someone to get this call recording that I had with her & give me feedback. On the other hand MiWay sends me updated policy docs & sms confirming my details Im driving around under the impression that I'm covered. What if I didn't call today, when was I going to be told? This is madness. Pathetic to say the least. I want that goat to call me. Nxa!</p>
We're really sorry to hear that you feel let down, we will look into this and get back to you.
Best regards,
The MiWay Team
We're really sorry to hear that you feel let down, we will look into this and get back to you.
Best regards,
The MiWay Team
Someone called me on Saturday around 12:00 & I requested that they call me back in 30 mins. It's Monday today, no call!!! Why am I not shocked that my case is not taken seriously.....Disgusting!!!
Someone called me on Saturday around 12:00 & I requested that they call me back in 30 mins. It's Monday today, no call!!! Why am I not shocked that my case is not taken seriously.....Disgusting!!!
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and Innocentia has since called to assist you with your policy.
We thank you for giving us a chance to make things right, please shout if there's anything else we can assist you with.
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and Innocentia has since called to assist you with your policy.
We thank you for giving us a chance to make things right, please shout if there's anything else we can assist you with.
Best regards,
The MiWay Team
