MM
Mmakgotso M

1 reviews | Active since Aug 2014

24 Jul 2017, 13:42

where is my car???

<p>there was an attempted theft on my car. i logged a claim with Miway and all the claim procedure was followed. i put through authorization on 21 June and was advised that my car would be fixed in 12 to 15 working days to fix my car based on availability of parts.</p> <p>According to my knowledge, my car was taken to Fleet Vip Panel Beaters, however on my calling the PB it was confirmed that my vehicle is not there and was taken to another place on instruction from Miway..</p> <p>things like these make one worry whether the leaked email was infact **** or real.</p> <p>my claim number C855654</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Jul 2017, 14:44
Official

Thank you for your feedback. Someone will be in touch ASAP.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Aug 2017, 15:25
Official

Please accept our sincere apology for the let-down on your claim Mmakgotso!

Sieghard has since been in touch to discuss your concerns in more detail. We’re also happy to report that we’ve since assisted you with a courtesy vehicle. Our service providers will keep you updated on the repair progress for your car. We urge you to give us a shout should you need anything else in the interim.

Kind regards,
The MiWay Team