When we say customer service we refer to these

I want to compliment the servive I received today, 05 March 2015 from Ms Leroke.<br> <br> Reason to call Mi-way motor insurance was to check and update whether all my cars have courtesy cars to be utilised during rainy days.<br> <br> While checking on the courtesy car matter she discovered that i am registered as the regular drive on my two cars and she wanted to know if that information was true, the information was rectified. <br> <br> I further informed her that ever since i insurered my latest car with Mi-way by November 2014 I have never received the stickers to display on the windows. She responded that I should present my Policy number to Glassfit and ask for stickers and my problem will be resolved.<br> <br> Then i asked myself as to why the person/ agent who registered my car for insurance never bothered to inform myself about the easy way of obtaining stickers at Glassfit coz i was asking him to post stickers for me.<br> <br> Further that person/agent never verified with me whether the information on the 1st car will remain the same or not.<br> <br> I really want to appreciate and compliment Ms Keneilwe Leroke for her service by highlighting issues to me that i was thinking they are correctly captured.<br> <br>