WHAT THEY SAY AND DO TWO DIFFERENT THINGS

Item: MiWay Insurance
Rating: 1
Author: Magda S

BAD SERVICE, NO SERVICE AT ALL! What they say and do is two different things! Bought a new vehicle on the 15-05-2018, cancelled my policy. Miway phoned me and confirm cancellation and pro-rata pay back. But on the 01-06-2018 they deduckted a premium AGAIN!!! Seriously!!!

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

04 Jun 2018, 11:45

Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance's reply04 Jun 2018, 11:45

Official

Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

Magda S's updateReviewer Update

04 Jun 2018, 13:54

Yes you did phoned but ****y with the client!!!! This is so not acceptable!!! TCF!!!

Magda S's update04 Jun 2018, 13:54

Reviewer Update

Yes you did phoned but ****y with the client!!!! This is so not acceptable!!! TCF!!!

MiWay Insurance's replyOfficial

03 Jul 2018, 13:50

We are sorry to hear that our service has left you feeling down and undervalued. We believe that Khulu has been in touch to explain the cancellation process.

Please let us know if you need help with anything else!

Best regards,
The MiWay Team

MiWay Insurance's reply03 Jul 2018, 13:50

Official

We are sorry to hear that our service has left you feeling down and undervalued. We believe that Khulu has been in touch to explain the cancellation process.

Please let us know if you need help with anything else!

Best regards,
The MiWay Team