1 reviews | Active since Apr 2015
what if i claim
<p>I've been a customer of miway now for a few months, I've been waiting for a "voucher" that they have been sending me since I joined miway. now with regards to this I call in every second day and get told "we will email the vouchers department as we cannot call them cause we don't have their number" well I do. I call the vouchers department and get the same run around. now I ask myself if I have to claim how long is it going to take to get a claim if they cant even send me a voucher? Is it gonna take 4 months to process a claim? I am available between 16:45 and 18:00 daily. Please can we get this issue resolved</p>
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. An agent will be in touch with you to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. An agent will be in touch with you to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry for keeping you waiting initially and for any hassles we have caused you! One of our agents has since been in touch to assist and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Best regards,
The MiWay Team
We’re so sorry for keeping you waiting initially and for any hassles we have caused you! One of our agents has since been in touch to assist and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Best regards,
The MiWay Team
technically Miway has not contacted me, incentive did but no, i am not happy, not in the least, i will expect a call at 16h45 from a senior at miway today the 12/10/2016 regarding my issue
technically Miway has not contacted me, incentive did but no, i am not happy, not in the least, i will expect a call at 16h45 from a senior at miway today the 12/10/2016 regarding my issue
Thanks for bringing this to our attention. Raoul has since been trying to get in touch, but has unfortunately been struggling to reach you. Please give us a shout as soon as you have a minute!
Best regards,
The MiWay Team
Thanks for bringing this to our attention. Raoul has since been trying to get in touch, but has unfortunately been struggling to reach you. Please give us a shout as soon as you have a minute!
Best regards,
The MiWay Team