What did I do to Deserve This type of Service and Why Damage my Reputation

I Moved from my Current Insurer on Decmeber 2019 to MiWay as every year I revise my polices and insurance .I received an excellent Price for insuring my home and Cars I was very skeptical to do so and was advised by my current insurer not to due to the risk but it fitted my budget perfectly and insured everything for pretty much the same price I was paying so I was happy to do so . the move was simple and fast and I was treated with respect and kindness by the staff but upon delivery of the service the following started happening , every time I took my cars for inspection the insurers never received the paperwork I kept doing it over and over and it never reached MiWay but miway started sending me this annoing sms every day that it had to be done . I was continuing like this for months mainly I could not get hold of a department to correct this so I was basically paying but I was not insured due to the fact that the cars have to pass inspection this was very upsetting for me I then kept on getting no response for assistance from MiWay . covid then happened and I Decided to look into this again but I just could not get assistance when calling them the lines kept dropping and I continued to not receive assistance with the matter from MiWay . I then decided to stop making payments shortly after I received sms notifications that I will not be covered anymore (not that I was covered anyway hoping someone would call me ) and I was hoping someone would call me so we can correct everything but no one did they where not interested in assisting me at all. I was basically paying them for nothing . this morning I was called again by a sales member from MiWay who I then explained to that I am not getting assistance and now I am called again to offer me another insurance package. I then explained my frustration hoping that he could get me to someone to assist me I explained to him that we simply cannot reach client services for assistance he asked me if I watch TV and if I noticed the numbers and I told him that I do and that I did notice the number and that I did try it time and time again only to be cut off and not receive assistance I asked him if he ever tried calling that number to receive assistance , he was shocked and then tried to transfer me only to note the same results that I did .I was Told that he would alert management and call me right away but its been a while now and no one even tried to call me again

I am Writing this review with the hopes that someone would assist me from MiWay . I do not think its fair for my insurance record to be damaged by Miway causing my Premiums to increase without the opportunity to defend myself and I do not think its fair to pay for a service that would never be delivered if something was to happen to me or my family.

Public be careful of this they cannot get away with this its not fair for them to take our hard earned money without delivering the service

I feel like I have been conned . me and my family remain unprotected in a bad event and I have to say its the worst decision I could have made I should have never changed insurance companies I am now totally uninsured and premiums will be too high for me to consider it again this year I will have to wait for months or years for this to be fixed .

Thank you MiWay for your **** you have Greatly affected me and I only hope no one else experiences this type of event I hope this review protects other families in the search for insurance.