What an excellent service !!! Wow! Girl U rock !!!

I've phone Miway to arrange for my insurance to be combined with the one for my wife as we are both insured by Miway. I've never expected the kind of service that I've received from Neo Kgano! I'm still speechless! I made several follow up questions in the middle of our conversation in order to get clarity regarding the product on offer, and She explained them to me in more details without sounding irritated, as it normally happens with other consultants. Neo is very knowledgeable about the work she does and I can tell that she is definitely enjoying her work. Please in future consider her for promotion, less I convince her to come & join me in my department. \Good customer service indeed""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;828866;55;14;2;0;1;0;0;2;15/04/11 17:31;347;NULL;15/04/10 12:58;15/04/10 11:44;False advertising/Marketing;***;;***;I specifically went to Edgars the glen to shop and spend R650.00 or more so I could get a free gift card worth R100.00 as per the sms i received.<br> I shopped and chose things that I didn't really need for that month. I went to the till and to my dismay was advised that though the amount was over R650.00 I did not qualify for the gift card because one of the items I chose was on promotion.<br> I could not sort the matter out that day as I was already late for an appointment.<br> I called the Customer Service Call Centre on *** and spoke to Mpho who apologised. She understood my unhappiness and informed me that marketing does these promotions to attract clients.<br> This is shocking that you would advertise falsely just to attract clients<br> I want my R100.00 gift card as per the sms I received which said Spend R650.00 or more and receive a FREE Gift Card worth R100.00 at Edgars, there was no terms and conditions or anything of that sort , you cannot promote yourselves and attract people and then not provide what was promised.<br> This email was sent to [Email Removed] 24/03/2015 up until now no response.<br> Please email do not call me.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;789898;793962;16;2;0;1;0;0;2;15/04/10 20:08;347;NULL;15/04/10 16:19;15/04/10 14:21;MOST PUTRID SERVICE;5,21E+12;;***;I challenge anyone to fone telkom for technical assistance. You lucky to get thru in 40 minutes. They will put you thru to another department where you hold on for another 40 minutes. Is there just no way telkom can be held to account for such poor service. It seems even hellopeter can't help. One is treated with total contempt. You go to their shop and you are told that technical assistance can only be done by foning 10210. PLEEEEEZ do something about it. The level of unprofessionalism is unbelievable. So far I've been on the fone for, believe or not, more than three hours and still not thru to the department thats supposed to deal with my issue. Even their complaints department is putrid. Where else can I lodge a complain where it will be taken seriously. I suppose the Minister of Telecommunications does not even look at complaints. Is it better to cancel one's service and go for neotel instead? Pls advice! Thanx;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;831192;893260;16;2;0;1;0;0;2;15/04/23 12:52;347;NULL;15/04/13 8:15;15/04/13 7:05;ICASA to investigate MTN's breach of contract;8,91E+12;See below for list of names;***;The service received from the Norwood branch was shocking! I am still waiting for that promised phone call from Deborah. The other lady was of no help either so I sent emails to Customer Care who also are of NO HELP! I upgraded to a Sony Experia and was very specific in stating that I am not willing to pay more than R250.00. I was told by Zubair that my charge will be R259.00. Should I receive feedback you can refer to the contract that was initialled and /or signed by myself and Zubair expressing my agreement with the contract. On these pages the amount of R259.00 was stipulated as agreed upon on in person. (the amount is inclusive of Vat).<br> To my surprise the debit order reads R289 on my bank account. I re looked over my contract that was emailed to me by Zubair. A SUMMARY CONTRACT that was NOT presented to me reads R289.00. My first problem with this is why the summary contract is not reflecting the actual contract that was SIGNED and INITIALLED? <br> The second query I have is regarding the debit order of R379.00 that went off last month. I know that I had to pay an additional R105.00 for upgrade charges but why was I debited an extra R15?<br> I am ready to take this to ICASA!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;268263;793962;16;2;0;1;0;0;2;15/04/13 14:40;347;5;15/04/13 10:49;15/04/13 8:53;No bill and line is apparently not connected;***;;***;I got an ADSL line last month ***) and I never got a bill.<br> So after waiting over 30 minutes for the call center to answer they tell me they cant help me because the line is not connected.<br> So how exactly has the line been working this month and how is it the technician managed to call the number when he installed it.<br> I cannot believe the incompetence.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838843;540;1;2;0;1;0;0;2;15/04/14 15:46;347;NULL;15/04/13 11:53;15/04/13 9:59;called in for a 30% dicsount which i was offered b;7,50E+12;SIYA SELEKO, NTHLANHLA, MUSA MTHIMUNYE;***;I called in for a 30% discount which I was offered before, they say they cannot offer me that discount. African Bank is not serious about collections I want to pay the account in full and Mr siya seleko the manager does not even want to negotiate a settlement discount with me. How can they have so *********** managers who cannot negotiate settlement discounts.<br> The manager is very rude and the collections agents as well.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;839283;772353;9;5;0;1;0;0;5;15/04/14 14:49;347;NULL;15/03/23 10:55;15/04/14 9:02;Efficient and helpful most of the time;8,11E+12;Candice Pillay;;My initial contact with Discovery Insure was with Shanedra Singh who was very helpful and tried his best to accomodate my requests. Subsequent to his involvement, my experience with Discovery was not complimentary. Didn't receive feedback timeously, there was a debit order taken when my policy had not begun. However when I was contacted by Candice Pillay, my attitude and feeling toward Discovery Insure changed. Of course being from retentions, I would expect her to behave a certain way, and she may have done for me what she would have done for any other client. However I have to mention that she was very helpful, accommodating, friendly and pleasant and did her utmost to assist and continues to do so even after the policy has started. Thank you Shanedra and Candice for your superb customer service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;839691;893260;16;2;0;1;0;0;2;15/04/28 13:36;347;3;15/04/13 18:10;15/04/15 7:49;Warranty seems no good;8,40E+12;;***;I purchased a blue Blackberry 9720 in November 2014, by the end of March 2015 the phone was starting to give problems. I took it to Mat & May who forwarded the phone to MTN Service centre for repairs.<br> on Wednesday 8/4/15 I received a call from MTN service centre informing me that they will replace my phone with a NEW one.<br> on Monday 13/4/15 I received the phone from Mat & May, but it was hardly new, not even in a box, just a piece of dirty bubble wrap. on the inside of the phone it said REFURBISHED. as far as is know, Refurbished is not new ?<br> When I took it up with the repair centre they told me that they don't give new phones, they replace it with refurbished phones, and that they can send back my old phone, but won't repair it then due to not having spares for it. ?<br> What is the use of having a 24 month warranty on a phone if they cant repair it, or they replace it with a \second hand\"" phone.<br> <br> """