1 reviews | Active since Jan 2017
What a waste of time trying to cancel my vehicle insurance with Miway
<p>2 weeks ago I was contacted by a Miway agent, requesting that I install a tracking device in my vehicle and that my theft and hijacking services will be suspended until such confirmation was provided to Miway by myself. I requested that contact details be provided for the company of the tracking device in order for me to make an appointment. I did not receive the details as requested and went ahead and installed a tracking device with Ctrack just to be informed that this device is not compatible with Miways cover. I could not have waited for the company of Miway’s choice to contact me as what if my vehicle were to be ****** within that period. I wanted to sort this as soon as possible. I tried contacting Miway all of yesterday via the website and call center - without success. </p> <p> </p> <p>I got through today and was advised that nobody in the cancellation department was available to assist me. </p> <p>Despite being a long time 3 year serving client of miway, i was disgusted with their services of late. It is the most difficult task to reach them when you need them. </p> <p> </p> <p>thanks miway for nothing, you have lost a client for life</p>
We are really sorry to hear that your experience with us hasn't been pleasant. We have passed your message on and someone will be in touch.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us hasn't been pleasant. We have passed your message on and someone will be in touch.
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Mmathapelo has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us.
Please feel free to give us a call if there's anything else we can help you with!
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Mmathapelo has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us.
Please feel free to give us a call if there's anything else we can help you with!
Best regards,
The MiWay Team
