WHAT A WASTE OF MY TIME

I don't even know where to begin.

A consultant spoke to me on behalf of MiWay to see if they could offer me a better deal than what I currently have with OutSurance. I was happy to discuss the details with them and after an hour on the call, they eventually offered me a premium of R388 p/m, which was around R200 less than what I am currently paying.

After I agreed to go with their deal, they sent over the document that states the confirmation of cover. I noticed that they got the address completely wrong (Blue Downs instead of Stellenbosch), so I quickly emailed them back to correct it. They phoned me back and after another hour trying to get them to hear the correct address, they inform me that the premium would increase to R607 per month ****erally R220 per month difference)... Obviously, I realised that I have completely wasted my time talking to them and that I now have to go through the entire cancellation process - all of this during my working hours. To top things off, a debit order just went off from my account even after cancelling my account with MiWay. Furthermore, it didn't even go off on the date I had originally arranged with them... Now I have to go out of my way to get my money back.

Another thing to note, I personally don't understand why Blue Downs premium would be so much lower than Stellenboschs'. Correct me if I'm wrong, but surely the crime rates are lower (if not the same) in those areas?? Why should my premium increase? The consultant couldn't help me with this question.