DV
Daniel V

1 reviews | Active since Aug 2014

22 Apr 2015, 09:37

What a Lie

So Miway calls me. Usually I hang up on telesales calls but they wanted to give me the R1000 challenge. They say if they can't give me a cheaper quote they will pay R1000 into my account after 3 working days. I patiently sit on the phone and speak to not 1, not 2 but 3 call centre agents. After the 3rd person has spoken to me and after aprox 30mins on the phone a quote is generated of over R700. I tell them existing insurance is little over R500. He quickly says there's an error with the system and he would contact me after 5 mins. That was on Monday, it's now Wednesday and no call back. What a lie and I definitely will never insure with such dishonest people!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Apr 2015, 13:40
Official
Hello DanielJVerwey,

Thanks for your note - an agent has been in touch to explain that we're waiting for your policy schedule in order to complete the R1000 challenge. Thanks for putting us to the test and please let us know if you need any further assistance in the interim.

Kind regards,
The MiWay Team

Best regards,