VM
Venessa M

1 reviews | Active since Jun 2013

12 Jun 2015, 12:41

well done to Jacqueline Naidoo

After all the hassels I've had with miway, my case was handed over to Jacqueline, who from the start was very supportive, understanding and extrememy helpful. She not only made it her duty to respond to every call and email sent to her, she never hesitated to go the extra mile unlike the other idiot who was assigned to my case. She turned a pretty nasty and embarassing situation for your company into a real pleasing experience. Well done Jacqueline, that's the service you expect from a well known company who spends millions on advertising costs so you'd expect great service Miway give that lady a Bells or flowers, she deserves it. She even arranged the car hire which was picked up today. Wish I could have dealt with you earlier maybe all the hassels would have been avoided. Only wish now the panel beater doesn't muck up. Looking forward to working with you again Jacqueline, maybe you should take over my Benz case as well.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Jun 2015, 08:48
Official
Hello louisemoonsamy,

We're so sorry for the initial set-backs that you experienced. We assure you that it is never our intention to upset our clients, and we appreciate your wonderful feedback for Jacqueline! We're so proud of her for assisting you so efficiently and we'll be sure to high five for her doing such a great job!

Kind regards,
The MiWay Team