LS
Lena S

1 reviews | Active since Jan 2019

06 Jan 2020, 09:23

Well done Miway!!

I had an road side assist incidence 05th Jan 19 on the N1 North. I contacted Miway and was assisted by a very competent and professional advisor, Nobantu Mpeta. Nobantu assured me assistance is on the way and called a few times to enquire if I am ok, which was extremely assuring. The service provider they used, Siyabadonsa Bonke, gentleman's name is, Jonathan, to tow my car was very friendly and very efficient. I did not have enough funds to pay my portion over the 40 km but Nobantu, with my permission, came up with a plan B. Miway then, paid the whole bill to the assistance provider. I chose to drive back with the assistance provider. His truck was spotless. In all this was the first time I had to request assistance from my Insurance and I am very glad that I chose Miway. Miway was were superb! Well done Nobantu, Jonathan and Miway. Lena, satisfied client.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Jan 2020, 09:50
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback we strive for! Thanks for taking the time to share your positive service experience with us and for showing Nobantu and Jonathan the recognition they deserve. We are thrilled that they came to your rescue especially at your time of need.

We're committed to going out of our way so that you can #LiveYourWay ♥
Best regards,
The MiWay Team