FS
Faranaaz S

1 reviews | Active since Apr 2009

23 Mar 2021, 13:26

Well Done

I bought a tab through TFG online store and the tab was faulty. The invoice itself said to return within 30 days to which I did and then was advised that is not the case and its 7 days. Busisiwe and Neo were very helpful and told me that TFG always does this and they do not advise the customers accordingly. The customer service received from the 2 employees was exceptional. Cant say much though for their partner TFG and their poor service. Thank you Busiswe and Neo! Well done!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Mar 2021, 13:59
Official
Wow - we love your feedback for Busisiwe and Neo we’re so glad to hear that things were done your way. Thanks for showing recognition where it’s due - we’ll be sure to do the same!  Best regards,
The MiWay Team