1 reviews | Active since Jan 2020
WeDrive request flagged as an incident
I requested the WeDrive service on 16 November 2019. Now when I check my profile, this is now flagged as a 'Previous Incident' namely, Roadside Assistance. According to the policy schedule, this is how MiWay defines an incident: An incident relates to any accident, loss or event that you, any member of your household or anyone covered under this policy, may have suffered irrespective of whether a claim was submitted or not, or whether the item was insured at the time or not, or whether the item belonged to you at the time or not.
From requesting WeDrive, I did not suffer from anything. I was making use of services available to me. I do not understand how this counts as an incident. If I knew this would happen, I was going to drive myself home and not make use of the services.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
