Wedrive incident
<p>I was very happy to find out my new insurance company has a service called we drive,that comes to take to home after a night of having one to many. My insurance gives me 6 of these per year. Very excited I booked my first one. Fetching me in camps bay and dropping me in stellenobsch where i stay as we had a wedding. I was told my driver will phone me half an hour in advance to let me know he is close, but he will be there 12h30 am as i booked. So 12h30 am came.... no one phoned, no one pitched. desperate i tried phoning miway, after being cut of a couple of times, i get through to someone that will phone me back......another 15 minutes later.....no one phones. mean while im sitting beside the road that time of night. So, i phone again, agin i will be called back, another ten minutes later, i start feeling unsafe and decide t battle my home, definantly over the limit. on my way back 30 minutes later they phone me telling me someone will be there in 15 minutes??? seriously? i told them i was allready driving and then they asked if i am ok to drive which i rep**** to NO!!! But I got home safely. The next day i lodged a complaint. All i get is a missed call and a message saying :we tried to contact you, please us back" followed by a message " remember that you have used one of your 6 wedrives:......NO!!!!! I DROVE!!!!! needless to say i will start looking for new insurance. People, do NOT insure with a company because they give good rates but leave you on the side of the road when it really matters!!!</p>
We are really sorry to hear that your recent experience with us has left you feeling let down, please be assured that it is never our intention to do so. We will get someone to give you a call and assist you.
Best regards,
The MiWay Team
Best regards,
We are really sorry to hear that your recent experience with us has left you feeling let down, please be assured that it is never our intention to do so. We will get someone to give you a call and assist you.
Best regards,
The MiWay Team
Best regards,
Thanks for giving Busi a chance to step in and assist you, we do apologise for any inconvenience you experienced. Please feel free to give us a call if there's anything else we can help with.
Best regards,
The MiWay Team
Best regards,
Thanks for giving Busi a chance to step in and assist you, we do apologise for any inconvenience you experienced. Please feel free to give us a call if there's anything else we can help with.
Best regards,
The MiWay Team
Best regards,
