RP
Rosslyn P
1 reviews | Active since Aug 2013
30 Mar 2021, 11:49
WEBSITE AND NO ANSWER ON EMAILS
I recently considered Insurance with MiWay for my car. However the link on sms to my phone lead me to the Spar spin a wheel ****. On my laptop on Emails to provide photos of car a warning flashed PHISHING. I have tried several times to Email and on phone to notify MiWay that their website is either hacked or not working properly. 2 weeks and no reply, no response. I cancelled my insurance BEFORE 1st payment. Who wants their phone and computer in danger from a website not properly monitored, or the person reading my messages does just not care.
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MiWay Insurance's replyOfficial
30 Mar 2021, 12:30Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply30 Mar 2021, 12:30
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team