FJ
Fazlin J
1 reviews | Active since Nov 2012
08 Jul 2015, 13:01
WASTE OF TIME!
Just spent 52 minutes of my lunch hour on the phone with Miway. Oh my, I have never been so extremely frustrated by bad/pathetic/sub-standard/ghastly/upsetting service. Something that was supposed to take 5 minutes to do has taken up my entire lunch break! I am currently on hold for more than 6 minutes because I asked Busi about Mirewards but she didn't know and had to probably go ask someone. Then she comes back and still doesn't have an answer. USELESS is an understatement!! <br> <br> Please train your staff BEFORE putting them on the phones to take our calls and WASTE our precious time!!!<br>
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MiWay Insurance's replyOfficial
13 Jul 2015, 13:34Hello Mrs Fazlin ,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the service you received has left you feeling undervalued in any way. Please assured that it is never our intention to upset our clients.
Thanks for giving us a second chance and please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the service you received has left you feeling undervalued in any way. Please assured that it is never our intention to upset our clients.
Thanks for giving us a second chance and please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
MiWay Insurance's reply13 Jul 2015, 13:34
Official
Hello Mrs Fazlin ,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the service you received has left you feeling undervalued in any way. Please assured that it is never our intention to upset our clients.
Thanks for giving us a second chance and please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and if the service you received has left you feeling undervalued in any way. Please assured that it is never our intention to upset our clients.
Thanks for giving us a second chance and please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team