WAS HAPPY, NOW DISSAPOINTED

<p>Hello Peter,</p> <p> </p> <p>I have been with MiWay over a year now,it was fine during the first year and then everything went downhill. In April when they renewed my policy they said it will be less than what I have been paying. So when it was time for the debit order to go off it was an ekstra R200 that I did not budget for. When I phoned them they said they will credit me on the next debit order... Well they didn't I am still waiting for my money, which by the way is *****ing and false advertising. Last week I requested for them to call me back, I waited the whole day for them to phone me back, only to phone me while I was driving? And they only phone you once and that's it. So I send another "call me back" and specified to phone after 6pm, because that is when I get home. And still phoned while I was driving... A week has passed and they haven't contacted me once or paid the extra money they took wihtout notifing me.</p> <p> </p> <p>Please help.</p> <p> </p> <p>Thank you,</p> <p>Unhappy client </p>