RM
Roshnee M

1 reviews | Active since Jul 2024

16 Sept 2024, 12:44

Warning: Miway's Questionable Business

"Practices! I'm sharing my frustrating experience to caution others. Be careful when getting a quote or accepting their services. I was debited twice prematurely, promised a refund that never came, and spent weeks trying to resolve the issue. Social media helped, but it took persistence to get someone to understand my frustration. A dedicated representative eventually resolved my issues, but the damage was done. I lost faith in Miway's integrity and payment processes. They debited me again without notification or permission! Is this a sales target or commission-driven tactic? Miway shows a concerning disregard for clients' consent and financial autonomy. I demand a refund and an end to these unauthorized debits. Be cautious and scrutinize their dealings! Key concerns: unauthorized debits, lack of transparency, unfulfilled promises, questionable sales practices, and eroded trust."

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Sept 2024, 12:46
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team