RK
Rajendra K

1 reviews | Active since Nov 2017

16 Jan 2018, 11:18

WAITING OVER A MONTH FOR A CLAIM TO BE PAID OUT!!!!

On the 1st of December2017,i received documents to sign that my claim was approved. The next couple weeks ,i kept calling the claims dept.to find out about the payment,they kept telling me it was paid out. Today 16/01/2018 ,still no payment ,i called again ,apparently there is no one available in the department to assist me.Terrible Service.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply16 Jan 2018, 11:47
Official

We are truly sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards.
The MiWay Team

MiWay Insurance
MiWay Insurance's reply16 Jan 2018, 15:47
Official

Thank you for taking the time to write to us, and we are really sorry for the delays on your claim Rajendra!

Vincent has since been in touch to discuss your concerns. We are happy to hear that you claim has been settled. We urge you to give us a call should you need anything else.

Kind regards,
The MiWay Team