SM
Shouneez M

1 reviews | Active since Nov 2014

22 Jan 2016, 09:27

Waiting for over 2 months to be paid out

Miway's client bumped into me from behind due to him being on his cell phone. He damaged my boot lid and the tow bar. Accident happened the 17th of November 2015. We sent through all documentation the 1st week in December. Today is the 22nd of January and we still waiting to be paid. our boot lid is damaged and when it rains the water goes in the boot and damages the carpet. I spoke to Hennie, Marietje and Madeleine and all of then just sends you from one to the other. Very bad attitudes, horrific service and no feedback or responses.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 09:54
Official

Good day Mia,

Thank you for letting us know about your frustration with regard to your claim against our client’s policy. We confirm that we received the requested documents on 19 January 2016 and was the payment processed on 20 January 2016. The money should reflect in your account within 2-3 working days from the date same was released. Should you have any further queries, please do not hesitate to contact us.

Kind regards

MiWay Team

MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 09:56
Official

Good day Mia,

Thank you for letting us know about your frustration with regard to your claim against our client’s policy. We confirm that we received the requested documents on 19 January 2016 and was the payment processed on 20 January 2016. The money should reflect in your account within 2-3 working days from the date same was released. Should you have any further queries, please do not hesitate to contact us.

Kind regards

MiWay Team

MiWay Insurance
MiWay Insurance's reply24 Aug 2016, 09:56
Official

Good day Mia,

Thank you for letting us know about your frustration with regard to your claim against our client’s policy. We confirm that we received the requested documents on 19 January 2016 and was the payment processed on 20 January 2016. The money should reflect in your account within 2-3 working days from the date same was released. Should you have any further queries, please do not hesitate to contact us.

Kind regards,

MiWay Team