MN
Malcolm N

1 reviews | Active since Mar 2017

16 Mar 2017, 13:08

Waiting for my Vehicle Excess!!!!!!

<p>I met with an accident in January 2016, i got the guys details and photo of License etc, i called Miway numerous times and getting silly stories... it's been over 14 months and still no excess... what the hell is going on, seriously thinking off changing my insurance company... </p>

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply16 Mar 2017, 13:21
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.


Kind regards,
The MiWay Team

MN
Malcolm N's update16 Mar 2017, 15:18
Reviewer Update

So an agent called me and said they cant do anything cos after they did Financials on the ass who knocked into me doesnt have money to pay!!!!!!!! Miway is a **** insurance company and i will be changing insurance companies and the family and friends who are with miway i will also tell them of this experience and let them cancel there's too... oh i like to see this months premium what will happen if there is no money for url to debit!!!!!!!!!!

MiWay Insurance
MiWay Insurance's reply22 Mar 2017, 16:02
Official

We’re sorry to hear that you feel this way Malcolm.

Mathari has since been in touch to discuss the excess recovery process and the outcome of the claim. Please give us a call should you need anything else!


Best regards,
The MiWay Team