TK
Tersius K

1 reviews | Active since Jan 2016

13 Jan 2016, 10:04

Waiting for final answer

How long is later? I have lodged claim for household items and apparently this claims were approved on the 07/01/2016. Still I am waiting for the call to confirm that the claim is approved and that the date for delivery is confirmed. Every time after speaking to a consultant, they would call me back as they are busy. I am still waiting for the call from Monday. (by the way, nobody asked me what has been spoilt or lost when the fridge packed up....guess that's on me...)

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Jan 2016, 16:11
Official
Hello kokter,

Thanks for your note, and for the opportunity given to clarify a few things.

Rachel has since called to discuss your concerns with you in more detail and to explain the claims procedure. Please don't hesitate to give her a call if you have any further queries!

Kind regards,
The MiWay Team