LH
Lee H
1 reviews | Active since Jun 2011
15 Jul 2015, 07:00
WAITING FOR 6 DAYS FOR A RESPONSS
I sent the Miway Insurance Company an email 6 days ago in which I request that they update my policy and remove certain vehicles from my portfolio and add others. I still awaiting a response after I took the initiative to take the car for an assessment myself to the Glasfit centres out of fear that something might happen on the road and I won't be covered. Can someone please get back to me as a matter of urgency via email of phone call????<br> <br> Very disgruntled customer.<br> <br> PS: I have forwarded the email I sent 6 days ago to Miway again this morning.<br> <br> Mr L. HoffmannThe
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Replies (1)MiWay Insurance's replyOfficial
20 Jul 2015, 12:17Hello leehoffman,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - we assure you that this is not the MiWay way of doing things!
Dithusang has since been in touch to assist you with your quotations and update request, and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - we assure you that this is not the MiWay way of doing things!
Dithusang has since been in touch to assist you with your quotations and update request, and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
MiWay Insurance's reply20 Jul 2015, 12:17
Official
Hello leehoffman,
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - we assure you that this is not the MiWay way of doing things!
Dithusang has since been in touch to assist you with your quotations and update request, and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you - we assure you that this is not the MiWay way of doing things!
Dithusang has since been in touch to assist you with your quotations and update request, and we thank you for giving us another chance.
Please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
