1 reviews | Active since Jun 2016

24 Mar 2020, 14:50

Waiting...

Good Day

Please can I be assisted. I have been on the online chat yesterday and today following up on my claim submitted on Sunday. I know it goes through validation processes but all I requested was at least to be kept on par. I was told yesterday and this morning that the representative busy with my claim will get back to me but still to no avail. I left an email as well. I am taken aback because we will be going on lockdown and I am not certain what will happen to my claim. Please I urge you to please be in contact with me.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Mar 2020, 15:21
Official
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and someone will be in touch to assist you ASAP!

Best regards,
The MiWay Team
's update24 Mar 2020, 16:27
Reviewer Update
Thank you for your response, however no one has contacted me as yet and the day is almost drawing to an end.