CS
Cathri S
1 reviews | Active since May 2020
17 May 2020, 12:19
Very unsatisfying, disrespectful service and claim handling
Struggling with a claim since March. Been paying insurance for a vehicle that was written off. Have excuses. But they had 2 weeks to handle the claim befor lockdown. Client services do not respond to my queries as well as the assessor that is working with the claim. Very bad service. No respect for clients.
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MiWay Insurance's replyOfficial
17 May 2020, 14:55Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply17 May 2020, 14:55
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
The MiWay Team