PN
Phumzile N
1 reviews | Active since Oct 2024
24 Oct 2025, 11:48
VERY UNHAPPY CUSTOMER I EVEN CANCELL MY POLICY
I am writing to express my disappointment with MI WAY, the service I received regarding my claim The quote I was given stated it briefly describe what was promised , comprehensive, but this was not honored once the policy began. This discrepancy between the quote and the actual service provided is unacceptable and misleading. Very unhappy client I even decided to cancel the policy
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
24 Oct 2025, 11:49It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Oct 2025, 11:49
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team