LN
Loid N
1 reviews | Active since Sept 2020
03 Jun 2021, 12:04
Very unhappy customer
Submitted a claim via the app last Thursday and its been a week now with no response on how the process will work. When i make a call, i am told all consultants are busy and they will call, surely they cant all be busy all week long.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
07 Jun 2021, 08:53Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply07 Jun 2021, 08:53
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.
Best regards,
The MiWay Team
The MiWay Team