VERY UNHAPPY CUSTOMER

this is the email I sent below to miway but didn't get response from anyone

I was told by Avis that you cancelled the avis rental car and we were suppose to send it back on the 6 April 2018 but we never received any notification from you or avis to return the car. When I called Philly from Avis she said you cancelled the rental car last week and you gave them wrong number to notify us which is ********** 513 and a message was sent to this wrong number, which my wife number is ********** 513 , mow I woe avis R720 for the mistake you did and I need response urgently and clear that R720 out of my wife’s name or I will terminate this policy because right now I’m not happy, can’t be paying for people mistake on this insurance we have alternative number with is ********** (check your records )so that if you guys can’t get hold of my wife I’m available and we have emails .I spoke to Philly Sithole from avis which she did a great job that you were suppose to do , to use alternative number if you could get the main members number. I need urgent response before I escalate it with miway seniors, I’m not going to pay this R720.

Right now my vehicle is not oh k where V&R Autos they messed up with my car currently its at Hyundai Germiston to fix their fault and no I wont have a car

this is unprofessional, if I don't get response from miway by end of business today , I will cancel the policy today or tomorrow morning