NM
Nokuthula M

1 reviews | Active since Oct 2015

22 May 2018, 15:54

VERY UNHAPPY CLIENT

ONCE AGAIN YOU MAKE SURE THAT YOU ***** ME OVER AS USUAL. I DON'T KNOW WHY I STILL STAY WITH YOU GUYS, I MUST BE REALLY STUPID AND A SUCKER FOR PUNISHMENT AS I CONTINUE TO BE INSURED WITH YOU IDIOTS. I AM BEYOND ****ED. I AM SORRY FOR BEING IRRITABLE WITH THABANG FROM YOUR CLAIMS DEPARTMENT HE HAS NOTHING TO DO WITH THE POLICIES THAT MIWAY IMPLEMENTS TO RIP-OFF ITS CLIENTS.

I HAD TO DO YOUR DAMN JOBS BY GOING TO FIND AN ACCIDENT REPORT FOR YOU AND PAY R228 WHICH I WANT BACK AS YOU WERE TOO LAZY TO CALL THE EMPD FOR MY ACCIDENT REPORT.

I ASK THAT YOU INCLUDE A COURTESY CAR WHICH I STIPULATE WHY AND WHEN I WILL BE NEEDING IT, BUT CLEARLY YOUR CONSULTANTS JUST WANT TO INCREASE THEIR SALES TARGET AND FAIL TO APPREHEND THE ENGLISH MEDIUM WHEN IT SUITS THEM. SO SINCE YOU ARE BEING UNREASONABLE I CAN BE THAT AS WELL. I WANT MY CAR TO BE FIXED BY THE 28TH OF MAY 2018 AT 08:00 AS I WILL BE TAKING IT IN BY THE 25TH OF MAY. AS YOU SAY INSURANCE MY WAY. THAT IS MY WAY AND I WANT THINGS TO BE DONE. I AM SICK AND TIRED OF YOUR FOOLERY, I HAVE HAD ENOUGH!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 May 2018, 16:18
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply24 May 2018, 15:32
Official

We are sorry to hear this, and we apologise for the let-down. We believe that Bridgette has since given you a call to discuss the way forward on your claim, and we are happy to hear that a possible solution has been made. As discussed, please let us know how you would like to proceed, or give us a call should you have any further queries or concerns going forward.

Kind regards,
The MiWay Team

Best regards,