1 reviews | Active since Sept 2009
very tired of miway never do anything right
To whom it may concern<br> <br> Hi i have been a client of Miway for many years but have had enough now!!! I have cancelled my acoount with them and moved to another insurer as i don't have time for all these silly games!!! Miway needed to refund me some money as i have cancelled my policy, so they send me an sms on the the 10th of march 2015 said GOOD DAY, YOUR REFUND OF R658.67 HAS BEEN PROCESSED AND WILL BE PAID INTO YOUR ACCOUNT WITHIN 48 HOURS.KIND REGARDS, THE MIWAY TEAM. So the 48 hours went by and finally they paid into my account R118.52 So i am like what where is the rest, now suddenly they made a mistake so that all i get back!! The problem is miway makes to many mistakes and then the client have to suck on the end of the tit and i am very very angry!!! I will never tell anyone to go to miway as they will just get bad service and get ******!!! All i want is my money i was told i would get and then i am done with them for good don't see why i should keep on losing and miway just getting richer each day it's total ********!!!
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Quintin has been in touch to discuss what happened and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Quintin has been in touch to discuss what happened and we urge you to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
