VERY POOR SERVICE

I have received the worst service from miway, at myy time of need this insurance has really not been there. Beauty Mabasa has 0 customer service, I had to call to follow up on my claim. When I asked to speak to a manager then my claim was approved, today she buzzed me and rang once, only to see an email to say my car is a write off. I saw my car last week Thursday and it was getting fixed, panelbeaters told me I'd get it back this week after painting.

I have been been more than patient with Beauty, she has no sympathy for the clients. She is in the wrong department because she does not serve. A claims consultant is the window to the insurance. She failed to give what sales sold to me and still continues.

It's disgusting and disappointing